Exchange Policy:
We understand that sometimes products may not fit or meet your expectations. We offer a hassle-free exchange policy for all purchases made on our website. If you would like to exchange your item for a different size, color, or product, please follow these steps:
- Contact our customer service team within 7 days of receiving your order to initiate the exchange process.
- Please include your order number and the reason for the exchange in your message.
- Our customer service team will provide you with instructions on how to return the item and place a new order for the item you would like to exchange.
- Once we receive the returned item in its original condition, we will process your new order.
Return or Refund Policy:
We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy for all purchases made on our website. If you would like to return your item for a refund, please follow these steps:
- Contact our customer service team within 7 days of receiving your order to initiate the return process.
- Please include your order number and the reason for the return in your message.
- Our customer service team will provide you with instructions on how to return the item.
- Once we receive the returned item in its original condition, we will process your refund within 7-10 business days.
- Please note that shipping and handling fees are non-refundable. Customers are responsible for return shipping fees unless the item received is damaged or defective.
- We reserve the right to refuse any returns or exchanges that do not meet our policies.